Essential steps to lead a successful Social Media Campaign

Posted April 26, 2008 by songitabverma
Categories: 1

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First of all, reframe your notion of marketing communications. Where the typical marketing/PR program begins wrapping up, when a campaign is pushed out of the door, that’s where a Social Media program begins 

Listen before you launch: premise of any Social Media Campaign is research, unless you know what is popular, who’s influential, issues that are driving negative sentiments ….diving into Social Media can be suicidal. 

Clarify your positioning, define metrics according to business objectives. 

Never jump into Social Media based on assumptions or what you know what would work traditionally. Remember, Social Media is powered by influence and as WOM can be extremely beneficial, negative sentiments can be equally be damaging to your brand image. 

Songita 

Attending a family wedding or checking out popularity of Social Networks?

Posted March 12, 2008 by songitabverma
Categories: Reality Check...

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Hi..I am back.

It took me longer than I had anticipated. I was attending an important family wedding and I must admit that it felt good after so many days….especially because the environment was so different.

I have to confess that even in the midst of all this…I managed to grab hold of people to whom I carefully uttered the word ‘Blog’ or ‘Social Media’ to and to my surprise…at least a couple of them seemed to nod their heads. At least, 3 out of 6 people I asked said that they are on Social Networks in some or the other form. Not bad…

….and all of them want to know more about what Bloggers’ Mind does and understand the blogosphere.

It was encouraging … :)

Impact of Social Media on businesses

Posted February 24, 2008 by songitabverma
Categories: New media trends and its impact

Tags: , , , , , , , , , ,

Songita Banerjee Verma

The rise of virtual societies on the web in the form of social networking sites, micro communities, independent blogs and news blogs is creating a new marketplace for companies.

Social media enjoys all the necessary ingredients of what a marketer can think of. From presence, relevance, reach, timing to buzz that leads to maximum impact. This isn’t simply about advertising on the right spots but more importantly about listening to what consumers feel about your brand, what they want and what they don’t like! Compare this with traditional methods such as telemarketing, door to door surveys…the usual response would be…”sorry not interested”.

With no offense though, marketers have been slow to realize the need to go beyond traditional methods and adopt innovative ways of creating buzz.

Social Media is emerging as a powerful platform generating consumer opinion through millions of voices and conversations that occur every day. There are around 40,000 new ones popping up each day and these simply can’t be ignored. Think of examples such as Kryptonite, Club Mahindra or FastLaneBlog by General Motors Vice-Chairman, Bob Lutz. These have generated huge turmoil and in turn have helped brands in faster damage control, take precautionary measures and mold their strategies.

In India, the social media phenomenon is witnessing a promising trend. According to industry estimates, close to 50% of Internet Users in India participate in social networking. With some of the large internet communities like Facebook, Orkut and Flickr alone have close to 15 lakh members in India.

With a large section of the society spending more time on the Internet, opportunities for marketers to tap the Social Media segment for research and buzz generation are galore.

Next on…tips for running a successful social media campaign.

Songita B Verma

Microsoft + Yahoo > Google? (Leading a new wave in Social Networking)

Posted February 2, 2008 by songitabverma
Categories: New media trends and its impact

If Microsoft’s bid for Yahoo! comes through, it might open up a new chapter in social networking.Microsoft has been facing the heat from Google while Yahoo’s efforts in social networking haven’t created the much required impact. Yahoo’s social networking strategy combined with Microsoft’s third party advertiser program with Facebook might help the combined entity to better tackle’s Google’s dominance.

A look back: Yahoo and Google may have been cut throat competitors, but have quiet a few things in common. Both companies were started by graduates from Stanford and have a great deal of focus on the social networking space. From search platforms, to acquisitions, to APIs to identity management, a range of different approaches and theories have surfaced over the past couple of years. All one needs to do is to look up for articles that mention Yahoo! and articles that mention Google. Chances are that 99% of those will mention both with analysts drawing comparisons between Yahoo! and Google and how distant or how close they are in terms of tapping the market opportunity.

New entrants: With the software giant Microsoft bidding for one of the largest online consumer brands and hoping to close it successfully, it is anticipated that consumers and marketers will see more innovations and concepts floating around.

Yahoo vs. Google turf: Yahoo’s social networking strategy have been more about connecting the network profile dots. In late 2007, Yahoo! launched two networking sites – Mash, a widget like site and Kickstart, more of a professional networking along the lines of Linkedin. I wonder how many people are aware of their existence today! Some of the common criticisms being faced by Yahoo such as the inability to use common data/registration process already available with the Yahoo bank or link up Yahoo mail and other services to these sites or being able to import pictures from Flickr (a photo sharing site owned by Yahoo).Who wants to create multiple profiles and worry about managing them separately! Analysts have concluded that for Yahoo to become successful in social networking, it needs to come out of network silos. Google on the other hand has been playing a different game. After having tasted success with its social networking site Orkut and Dogdeball and its ever increasing dominance in internet search technology, Google has opened up avenues for developers to build interconnecting social applications through its OpenSocial initiative which aims to attract developers and techies to build applications using an open API (Application Programming Interface).

OpenSocial has been considered a threat to Microsoft’s third party advertising program with Facebook as Google intents to commoditize social networking.

The question that still remains unanswered is what is the right strategy and will Microsoft combined with Yahoo give Google a hard time or the later will continue to lead the way?

For now, it’s a wait and watch game and in terms of what this deal can bring to consumers and marketers, here are a few pointers:

  • Integration of web properties:
  • Users can expect to experience a comprehensive portfolio.
  • Users can expect better alogrithm search More targeted advertisements.
  • Combined entity can become a major force: sign up other websites and publishers (e.g. online retailers and content sites to compete with Google’s AdSense program)
  • Better strategy to tap in social networking sites for ad revenues and consumer data.

All in all, this could potentially bring in a new wave in social networking. Keep listening.

Songita

Microsoft Offers To Buy Yahoo For $44.6 Billion

Posted February 1, 2008 by songitabverma
Categories: New media trends and its impact

Microsoft offers to buy Yahoo! for $ 44.6 billion. Yes, you have heard it right. Keep watching this space. A lowdown of what this means to the technology industry, the web2.0 world and shape of things to come.Keep reading….coming soon.Songita 

It Shines but doesn’t work!

Posted January 23, 2008 by songitabverma
Categories: New media trends and its impact

Most of the time, complain it does not work! Specially GPRS based applications. While the operator intent is always there, the Government seems to be sitting pretty on the spectrum leading to choking and thereby causing disruption in overall food-chain. Even while this is the case, operators in India need to identify high GPRS login areas and allow dedicated slots for smooth experiences. Visual Radio is one such case. Launched with much fan fare by the then HUtch, it simply gives a pathetic experience. Does n’t work! BTW, the idea was great but unusable by far. This last comment actually leads to next debate. Do great ideas work in the market place? May be 90% don’t

Mayawati on Facebook!

Posted January 22, 2008 by songitabverma
Categories: New media trends and its impact

Politicians have found a new place to become peoples leaders! Its the social networking sites. Recently some bloggers defaced Behanji and she used all her adminstrative powers to bring the culprits to books. Hey Bloggers do not do this, its bad for the industry, community and country. Its good to be frank and opinionated but not disgustingly critical.   

Hi…a little something about me and the Blog

Posted January 21, 2008 by songitabverma
Categories: New media trends and its impact

Hi,I am a communications specialist with experience in Technology Public Relations, web 2.0 Analytics (Influence Measurement, Engagement Strategy, WOM campaigns) and Mobile VAS marketing.It’s been a good number of years in the industry consulting leading brands such as Nokia, Apple, IBM and ACL Wireless to name a few.  I have loved every bit of it.I strongly believe in the power of influence and its ability to evoke emotions, opinions and decisions. That’s why I am here.  Like I read what others write, gain information and knowledge from, my blog (Bloggers’ Mind) is an attempt to share key learnings, insights and trends in web 2.0 communities that comes from my experience of consulting marketers and individuals who are a part of this connected world. At my blog, I plan to cover a variety of topics:1. New web 2.0 concepts 2. Demystifying the social media phenomenon 3. Why marketers need to know what’s happening?4. What CGM means for a brand?5. How blogs can be utilized by creators of CGM?6. Newer technologies and mediums7. Interesting Mobile Concepts and community participation….. Well…I rather not list down everything that I would like to cover under the sun. I hope to make my writing useful and meaningful to everyone.Cheers,Songita B Verma